Actual product or product packaging delivered may vary slightly from product image shown. All prices displayed on this website are in AUD unless
Transactions~ for that product in the previous two months did not occur at or above the supplier's recommended retail price, the RRP will be the price at orĪbove which at least 5% of Australian Pharmacy Transactions~ occurred within the last 2 months. Least 5% of Australian Pharmacy Transactions~ have occurred for that product within the previous 2 months or if at least 5% of Australian Pharmacy Price for products displayed on this website is: the supplier's recommended retail price for the product, provided that this is a price at or above which at The RRP against which any savings comparisons we make to the listed sale **Please note that not all products available online are available in the stores.
#CROSS PACK CODE#
Some drugs may have Authority Required (Streamlined) status which does not require an explicit approval from Medicare, instead the doctor can use the Authority code found in the published Schedule for a given drug/indication.īut still pharmacists cannot dispense the item as a pharmaceutical benefit unless it has the necessary Authority code. Pharmacists cannot dispense the item as a pharmaceutical benefit unless it has been approved by Medicare Australia (indicated by the presence of the approval number). Prescriptions must be written on an Authority Prescription Form, and the approval number must be noted on the prescription. Authority may be obtained by telephone to Medicare Australia (known as "phone approval") or in writing from an authorised delegate of the Minister for Health. This prior approval to prescribe grants the doctor the Authority to prescribe the desired medicine and have it funded under the PBS.Īuthority to prescribe an Authority medicine is granted for specific indications and/or for certain patient circumstances. Unfortunately, we are unable to refund any bespoke or ‘special’ goods once the production/procurement process has started.Some PBS medications are restricted and require prior approval from Medicare before a doctor is able to prescribe them on the PBS. Please advise your delivering branch by telephone of any cancellations, or email In all cases it will be quicker to go directly to your delivering branch. We cannot accept the return of bagged powdered goods such as plaster or cement with a shelf life. In all cases we will advise you if your goods fall into this category. Some of the goods we supply are bespoke and deemed to be ‘specials’ and as such cannot be refunded once an order is placed and manufacture has started. We will agree a date for collection within seven (7) days of notification, providing the goods are available within our published branch delivery areas. If ‘stocked’ goods require collection, then to cover the costs of carriage and handling we will levy a 15% collection charge (or £50 minimum). Please note that in cases where a direct-to-site delivery has been made by a third-party supplier or manufacturer, these products are not deemed to be ‘stocked’ products and cannot be returned. The Branch Manager or their Deputy will determine whether goods are re-sellable prior to agreeing any refund and this decision will be final.
#CROSS PACK FULL#
When ‘stocked’ (Alsford Timber core product range) goods are no longer wanted, providing they are in a fully re-saleable condition and returned to the branch of purchase with a receipt and within 30 days of purchase, we will offer a full refund. All refunds can only be placed on the account that goods were originally supplied on. In some instances we may make a pre-arranged site visit to identify the issue and agree the most effective way to transport goods. Alternatively, call the team at the same branch to arrange collection for bulkier items. Please return relevant goods directly to the branch you purchased them from for the quickest response. We will exchange or provide a full refund for faulty goods, providing we have been made aware of the fault within thirty (30) days and proof of purchase can be supplied.
Details can be found in our Branch Locator. If you need further information, please call your nearest branch.
Your Statutory rights are not affected by this guidance. We hope you won't need to return an item but should the need arise, it is our aim to make the process as smooth as possible for you.īy referring to the guidance below, you should find the answer to any related questions.
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